Swanstaff Recruitment is an award winning agency working on behalf of its prestigious client in IT solutions service sector who is currently looking for an experienced Senior Implementation Engineer. The role is full time, permanent and offering an excellent salary package.
* To provide project implementation services to clients
* Encourage and promote services and capabilities
* Provide a quality customer focussed approach ensuring work is carried out accurately and to the specified standards, with a smooth delivery.
* Work closely with the Resource Management Process.
* To be responsible for high quality, customer centric communication throughout the project lifecycle.
* Provide training and support where included in scope to the specified standards.
* Joint responsibility for the transition of projects from the technical solutions team into in the implementation phase.
* Joint responsibility for the transition of projects from the implementation phase to business as usual including defining and the delivery of comprehensive technical documentation.
* Responsible for Project Management for all implementations where a project manager has not been assigned.
* Securing customer sign off at the end of an implementation or project
* Participate in lessons learned activities providing valuable feedback to the technical solutions team including the maintenance of technical standards.
* To be a technical stakeholder supporting the Project Manager or Account Manager in customer meetings.
* Ensure that through self-study that knowledge is both relevant and current with technology, innovation and industry standards.
* Provide technical leadership, support and mentoring to the junior members of the team.
Required skills & qualifications
* At least 1-2 years implementing the following technologies:
* Servers Hardware, Dell EqualLogic SAN?s,
* Desktops and Laptops
* Switches, Firewalls, Routers and UPS
* Microsoft Windows 7 to Windows 10
* Microsoft Windows Server 2008 to 2019
* Microsoft Office 2003 to 2016
* Microsoft Exchange 2003 to 2016
* Microsoft Office 365; Exchange On-line : EMS and Teams
* Microsoft Azure Platform Virtual Machine Hosting
* Virtualisation Software, VM Ware and Hyper-V
* Email, Web and Cloud App Security Filtering Services
* AntiVIrus Services
* Avaya Phone Systems
* Apple OSX & Hardware
* Hosted Telephony
* SharePoint online
* IT and/or Microsoft qualifications (MCSE, MCITP, CCNA)
* Demonstrated self-starter with ability to plan and prioritise workload
* Demonstrated data analysis and reporting skills
* Excellent communication skills (verbal & written)
* Excellent Troubleshooting skills : able to demonstrate an analytical and logical approach
* Results and action oriented.
* Good team player with a growth mind-set.
* Must be well organised, have good interpersonal skills, be able to work under pressure and be committed to providing excellent client service.
* Good presentation skills required for promoting our strong vision and values.
* Driving licence and access to a car
Successful applicants will receive benefits package, including generous pension scheme, free car park and rewarding working environment.
Apply now or call Tom Kurczab in our Dartford branch!
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Swanstaff Recruitment is an equal employment company.