Infrastructure Analyst

  • To £25k
  • Romford, Greater London
  • 1St Choice Jobs

Infrastructure Analyst


up to £25k


Our well-established client is the largest British privately-owned international freight and logistics company in the UK. As Infrastructure Analyst, you will provide efficient resolution of Infrastructure-oriented instances and problems which are of a level 2 nature, ensuring that the user is informed with updates on the status and procedures are followed.

Benefits for the role of Infrastructure Analyst include;

· Competitive pay and annual salary reviews

· Enhanced annual leave scheme

· Free onsite parking

· Pension Scheme

· Discretionary bonus

· Death in Service scheme - after 12 months service

· Eye Care Vouchers

· Interest free company loans (up to £1000 after 12 months service)

Responsibilities of the Infrastructure Analyst

• Visit all remote sites, and provide proactive support

• Work with a variety of business and technical teams to enhance services

• Systems monitoring

• Administer backups and restores

• Office 365 Administration

• Configuring Windows devices and thin clients

• Performance monitoring

• Citrix XenApp farm administration

• Active Directory administration

• Hardware repairs, provisioning and de-provisioning

• Network troubleshooting, TCP/IP general, WAN/ LAN and Firewalls / VPN troubleshooting

• Administration of Windows 2008 Server or higher

• Mobile and VoIP Telephony

• RF Scanning Technology

General Responsibilities of the Infrastructure Analyst

• Keep customers informed of their call request status and progress

• Escalate problems to the IT Support Manager as appropriate

• Liaise with other IT teams, where appropriate, in order to resolve customer requests

• Liaise with third party suppliers to resolve issues and requests from the group

• Assist with the provision or removal of IT services, e.g. printers

• Troubleshooting faulty equipment, provide help, setup and maintenance with equipment for the business

• Document and maintain relevant procedures and configuration information

Apply for the role of Infrastructure Analyst today!

  • Advertiser: Agency
  • Reference: VR/02597J